Terms of service

Last updated: October 15, 2026

OVERVIEW

Welcome to OddWave!

The terms “we,” “us” and “our” refer to OddWave.

OddWave operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). OddWave is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when accessing or using our Services.

Please read these Terms carefully before using our website or purchasing from us.

By visiting, browsing, interacting with or purchasing through our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms or our Privacy Policy, please do not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By using the Services, you confirm that you are legally capable of entering into a binding agreement under applicable law.

To browse our store, place an order or use certain features, you may be asked to provide information including your name, email address, telephone number, billing information, shipping address and payment details.

You agree that all information supplied by you is accurate, current and complete.

You are responsible for maintaining the confidentiality of your account credentials, where applicable, and for activity carried out through your account.

You may not sell, transfer, assign or license your account to another person without our prior written consent.

If you permit a minor to access or use the Services through a device or account controlled by you, you accept responsibility for their use of the Services to the extent permitted by applicable law.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately.

However, colors, shades, textures and the overall appearance of products may vary slightly depending on your device, display settings, lighting conditions, photography and reasonable production variations.

Such reasonable visual differences do not necessarily indicate a defect.

Product details such as fabric composition, fit, printing technique, sizing and other specifications will be provided on individual product pages wherever applicable.

Certain products may incorporate specialised printing, embroidery, puff printing, flock printing, halftone effects, distressed finishes, metallic effects or other production techniques. Minor variations may naturally occur as a result of these processes.

We may update product descriptions, specifications, imagery or availability from time to time.

We may also discontinue products or limit quantities available for purchase where reasonably necessary.

SECTION 3 — ORDERS

Submitting an order through our website constitutes an offer to purchase the selected products.

An order is considered accepted once payment has been successfully processed and we confirm the order, subject to these Terms.

We reserve the right to reject, cancel or limit an order where reasonably necessary, including in cases involving:

payment failure;
incorrect pricing;
product unavailability;
suspected fraud or misuse;
incorrect or incomplete customer information;
inventory errors; or
technical or system errors.

If we cancel an order after receiving payment, the applicable amount will be refunded in accordance with applicable law and our policies.

Please review your product, size, color, quantity, delivery address and contact information carefully before completing your purchase.

Once an order has entered processing or has been dispatched, we may not be able to modify or cancel it.

Eligible returns, refunds, exchanges and claims are governed by our Refund Policy.

Products purchased through our website are intended primarily for personal or household use. Commercial resale without our permission may be restricted.

SECTION 4 — PRICES, PAYMENTS AND BILLING

All prices displayed on our website are shown in Indian Rupees (₹) unless otherwise stated.

Prices, promotions, discounts and offers may change from time to time.

The price applicable to your purchase will generally be the price displayed when your order is placed, subject to correction of genuine pricing, technical or administrative errors.

Applicable taxes, shipping charges and other applicable costs will be displayed or communicated before completion of your purchase, where required.

Promotional discounts, coupon codes and special campaigns may have separate terms, validity periods and eligibility requirements.

You agree to provide accurate and complete payment, billing and account information.

By submitting payment details, you represent that you are authorized to use the selected payment method.

Payments may be processed through third-party payment service providers. Their separate terms, security procedures and privacy practices may also apply.

SECTION 5 — SHIPPING AND DELIVERY

Shipping and delivery are subject to our Shipping Policy.

Any delivery timelines displayed on our website are estimates unless expressly stated otherwise.

Actual delivery times may vary because of location, courier serviceability, holidays, weather, high order volumes, operational issues or circumstances outside our reasonable control.

You are responsible for providing an accurate and complete delivery address and contact information.

Once an order has been dispatched, tracking information will be provided where available.

We work with third-party courier and logistics partners and cannot guarantee an exact delivery date.

Where a shipment is delayed, lost or otherwise affected in transit, we will reasonably assist in communicating with the relevant delivery partner and resolving the issue.

SECTION 6 — RETURNS, CLAIMS AND REFUNDS

Our Refund Policy forms part of these Terms of Service.

Eligibility for returns, refunds, exchanges, replacements and other claims is determined in accordance with that policy and applicable law.

Nothing in these Terms or our Refund Policy is intended to restrict any consumer right, warranty or statutory remedy that cannot legally be excluded or waived.

SECTION 7 — INTELLECTUAL PROPERTY

All content available through our Services, including without limitation:

the OddWave name and branding;
logos;
product names;
artwork and illustrations;
graphics;
photographs;
videos;
website design;
product descriptions;
text;
typography;
designs;
layouts; and
marketing content

is owned by OddWave or licensed to us unless otherwise stated.

Such material may be protected by copyright, trademark and other applicable intellectual-property laws.

You may use the website and its content solely for personal and non-commercial purposes.

Without our prior written permission, you may not:

copy or reproduce our artwork;
reproduce or commercially exploit our product designs;
republish our product photographs;
create derivative products from our designs;
remove proprietary or copyright notices;
sell or commercially exploit our content; or
use OddWave branding in a manner that suggests affiliation, sponsorship or endorsement.

No rights or licenses are granted except those expressly stated in these Terms.

The Shopify name, trademarks and related intellectual property belong to Shopify and/or its respective affiliates.

Other trademarks appearing through the Services remain the property of their respective owners.

SECTION 8 — OPTIONAL AND THIRD-PARTY TOOLS

Certain functionality on our website may be provided through third-party services or tools.

These may include payment processors, courier services, analytics systems, customer-support applications, social-media integrations and other technology providers.

We may not directly control all such third-party systems.

Your use of third-party tools may also be governed by the provider's own terms and privacy policies.

We are not responsible for third-party services beyond what is required under applicable law.

We may introduce new tools, features and resources through the Services in the future. These may also be subject to these Terms unless otherwise stated.

SECTION 9 — THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

These links are provided for convenience and do not necessarily imply that OddWave endorses or controls those websites.

We are not responsible for the availability, content, security, policies or practices of third-party websites or services.

You should review the applicable terms and privacy policies before entering into transactions with third parties.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

OddWave is powered by Shopify, which provides the technological platform used to operate our online store.

However, purchases made through our store are transactions directly between you and OddWave.

Shopify is not the seller of OddWave products.

To the extent permitted by applicable law, Shopify is not responsible for the products sold by OddWave or disputes arising directly from purchases made from us.

SECTION 11 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our store operates using Shopify, certain information relating to your access, transactions and use of the Services may also be processed by Shopify and other service providers required to operate our store.

Please review our Privacy Policy for information about what personal information we collect, why we collect it, how it may be used and how it may be shared.

SECTION 12 — REVIEWS, FEEDBACK AND USER CONTENT

If you submit a review, suggestion, photograph, comment, idea or other content to us, you confirm that you have the right to submit that content.

Where you voluntarily provide content for publication, promotion or review purposes, you grant OddWave a non-exclusive, worldwide, royalty-free license to reproduce, display, publish and use that content in connection with our business and Services.

We may remove or refuse to display content that we reasonably consider:

unlawful;
abusive;
fraudulent;
misleading;
defamatory;
obscene;
infringing; or
unrelated to the product or Services.

You remain responsible for content that you submit.

You must not submit content that violates another person's copyright, trademark, privacy or other legal rights.

SECTION 13 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information available through the Services may contain typographical errors, inaccuracies or omissions relating to matters including:

product descriptions;
prices;
offers;
availability;
shipping information;
images;
specifications; or
promotions.

We reserve the right to correct genuine errors or update information.

Where an obvious pricing, availability or technical error affects an order, we may contact you to correct the issue or cancel and refund the affected order where appropriate and permitted by applicable law.

SECTION 14 — PROHIBITED USES

You may use our Services only for lawful purposes.

You must not use the Services:

for unlawful or fraudulent activity;
to violate applicable laws or regulations;
to infringe intellectual-property rights;
to distribute malware or malicious software;
to obtain unauthorized access to our systems;
to impersonate another person;
to collect personal information without authority;
to submit deliberately false or misleading information;
to harass, threaten or abuse another person;
to interfere with the operation or security of the website;
to misuse checkout, payment, promotional or discount systems; or
to systematically scrape, copy or extract proprietary product content or data for unauthorized commercial exploitation.

We may restrict or terminate access where we reasonably believe these Terms have been violated.

SECTION 15 — AUTOMATED SYSTEMS AND AGENTS

Automated software, bots, crawlers, agents or similar systems must not access or interact with the Services in a manner that:

circumvents security controls;
evades access restrictions;
attempts to imitate a human user for deceptive purposes;
places unreasonable load on the website;
scrapes proprietary content for unauthorized commercial use; or
circumvents CAPTCHA, anti-bot systems or other technical protections.

We may technically restrict automated access where necessary to protect the Services.

SECTION 16 — TERMINATION

We may suspend or terminate access to all or part of the Services where reasonably necessary, including where a user violates these Terms, attempts fraud or misuse, threatens website security or engages in unlawful activity.

Termination does not remove obligations incurred before termination, including amounts lawfully due.

Sections relating to intellectual property, feedback, privacy, liability, indemnification, dispute resolution and other provisions that by their nature should continue will survive termination.

SECTION 17 — DISCLAIMER OF WARRANTIES

We aim to provide reliable and accurate Services, but websites and digital systems may occasionally experience interruptions, errors or technical issues.

To the maximum extent permitted by applicable law, the Services are provided on an “as available” basis.

We do not guarantee that access to the website will always be uninterrupted, completely error-free or continuously available.

Nothing in this section excludes warranties, guarantees or statutory rights that cannot lawfully be excluded under applicable consumer-protection laws.

SECTION 18 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, OddWave, its employees, representatives, contractors, service providers and affiliates will not be liable for indirect, incidental, special or consequential losses arising solely from the use of the Services.

This does not exclude or restrict liability where doing so would be prohibited by applicable law.

Nothing in these Terms limits statutory consumer remedies available for defective goods, deficient services, unfair trade practices or other rights protected by applicable law.

SECTION 19 — INDEMNIFICATION

You agree, to the extent permitted by applicable law, to indemnify and hold harmless OddWave, its employees, contractors, affiliates and service providers against claims, liabilities or losses arising directly from:

your unlawful use of the Services;
your material breach of these Terms; or
your violation of another person's legal or intellectual-property rights.

This provision applies only to the extent permitted under applicable law.

SECTION 20 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where necessary, severed.

The remaining provisions will continue in effect.

SECTION 21 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms on one occasion does not constitute a waiver of that provision or any other right.

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy and other policies published on our website, constitute the agreement governing your use of the Services.

Where a specific policy applies to a particular matter, such as shipping, privacy or refunds, that policy should be read together with these Terms.

SECTION 22 — ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

OddWave may assign or transfer its rights and obligations in connection with a merger, restructuring, sale, transfer of business or similar lawful transaction.

SECTION 23 — GOVERNING LAW AND JURISDICTION

These Terms and your use of the Services are governed by the laws of India.

Subject to rights and remedies available to consumers under applicable law, disputes relating to these Terms or the Services will be subject to the jurisdiction of the competent courts in Pune, Maharashtra, India.

Nothing in this section is intended to prevent a consumer from exercising any jurisdictional or dispute-resolution right available under applicable consumer-protection law.

SECTION 24 — CHANGES TO THESE TERMS

The latest version of these Terms will be available on this page.

We may update these Terms periodically to reflect changes to our Services, policies, business practices or applicable laws.

Where required by law, material changes will be communicated appropriately.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

SECTION 25 - CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to us using the details below:

ODDWAVE
Email: support@oddwave.in
Address: 411036 Pune, MH, India
Phone: +91 7972860906